This policy on the processing of personal data describes how ØBO TOURS ApS (“ØBO TOURS”, “us”, “our”, “we”) processes information about our customers, suppliers and business partners (e.g. collection, recording, disclosure or erasure).
ØBO Tours undertakes to process the information in accordance with GDPR, which came into force on 25 May 2018, and to comply with the general, fundamental principles of:
1. Legality, fairness and transparency
2. Restriction of purpose
3. Data minimisation
5. Restriction of storage
6. Integrity & confidentiality
Data controller & contact information:
ØBO Tours is the data controller for processing your personal data. Our contact details can be found below.
Purpose of and legal basis for processing personal data
ØBO TOURS processes personal data in order to be able to manage and perform our obligations in relation to our customers, suppliers and business partners, and only to the extent necessary for the operation of ØBO TOURS. The purpose of processing this personal data is to be able to execute sales and contract processes, to be able to deliver requested offerings, products and services, to be able to process orders, issue invoices, make payments and follow up on enquiries via e-mail or telephone.
With permission or to the extent allowed by law, data is used to target new items and other marketing to customers for whom we believe it is relevant.
Categories of personal data
ØBO TOURS processes personal data which is needed in order to fulfil the purpose. This includes data such as, but not limited to, name, address, e-mail address, telephone number, job title, employer, date of birth, position, including preferences and interests in a professional context and, in some cases, also special dietary considerations, etc., that you have told us about. We also collect information about you from public sources and social networks belonging to third parties, as this enables us to serve you in the most relevant way and with a high level of customisation.
Who we share your personal data with
ØBO TOURS discloses or passes on your personal data to system suppliers (e.g. web and CRM provider), hotels, bus operators, ferry operators, guides, restaurants, etc.
ØBO TOURS does not share personal data with countries outside the EU/EEA unless there is a basis for such processing activity. If this is the case, we use the EU Commission standard contract for the transfer of personal data to data processors in third countries.
ØBO TOURS does not disclose your personal data to third parties with a view to selling, marketing, spamming, or any other kind of proactive contact.
Where we get your personal data
Your personal data comes from the information you have submitted to us, whether verbally, by e-mail, via our website, or which we have collected from public sources and social networks belonging to third parties.
Storing personal data
ØBO TOURS stores records of personal data for as long as ØBO TOURS has a legal basis and a carefully considered legitimate purpose for storing it. If we are required by law to store data for longer – e.g. pursuant to the Danish Bookkeeping Act – we will do so.
How we safeguard your personal data
ØBO TOURS takes the requisite technical and organisational safety measures to prevent the accidental or unlawful destruction, loss, modification or impairment of personal data, and to ensure that the data does not become known to unauthorised persons and is not used fraudulently.
Only staff with a genuine need to access personal data in order to perform their duties has access to it.
We store personal data on our server, which is password-protected and behind a firewall.
Right to withdraw consent:
When we are processing data about you, this is often done on a legal basis other than your consent. For that reason, we only obtain your consent when this is necessary in order to be able to process your personal data, cf. our described purposes.
You have the right to withdraw your consent at any time. You can do so by contacting us using the contact information set out in the Data controller & contact information section. You can unsubscribe from newsletters at any time by clicking on the unsubscribe button at the bottom of the e-mail newsletter or on our website.
Under GDPR, you have a number of rights regarding our processing of information about you. Please contact us if you wish to exercise these rights.
Right of access
You have a right of access to the data about you that we process, as well as various other information.
Right to rectification
You have the right to have any incorrect data we hold about you corrected.
Right to erasure
In special cases, you have the right to erasure of data about you sooner than we would otherwise generally erase it.
Right to restriction of processing
In some cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing of your personal data restricted, going forward we may only process your data – apart from storing it – with your consent, or, where legal requirements can be established, invoked or defended, or to protect a person or important public interests.
Right to object
In some cases, you have the right to object to our statutory processing of your personal data. You can also object to processing of your data for direct marketing.
Right to transmit data (data portability)
In some cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format as well as to transmit your personal data from one data controller to another without hindrance.
You can read more about your rights in the Danish Data Protection Agency’s guide to the rights of data subjects at www.datatilsynet.dk.
Appeal to the Danish Data Protection Agency
You have the right to submit an appeal to the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. You will find the contact details of the Danish Data Protection Agency at www.datatilsynet.dk.
Links to other websites:
This website is owned and published by ØBO TOURS.
What is a cookie? A cookie is a small text file that we store on your computer to track what happens during your visit and to recognise your computer. A cookie contains only text; it is not a program and does not contain viruses.
You always have the option to change your preferences as regards which cookies we may store on the page. See more about this under PURPOSE.
Via the browser
You can reject cookies on your computer at any time by changing your Internet browser settings. The location of the settings will vary depending on which browser you use. Please always bear in mind, however, that rejecting cookies will mean you are unable to use many of the functions and services, because these require the website to remember the choices you make.
If you want to know what sensitive personal information we potentially hold about you or you wish to have this deleted, please get in touch with ØBO TOURS. Your consent applies to the following domain: www.obotours.dk
You have the option to browse our website anonymously. If you choose to accept cookies, we will be able to store data about you.
When you visit our website, information is collected about you and used to adjust and enhance our content. If you do not wish us to collect information, you should delete your preferences. Below are more details about what information is collected, its purpose and which third parties have access to it.
The information is used to identify you as a user and to optimise our website based on how you use it, as well as to be able to deliver the services you have asked for, such as sending you a newsletter.
Personal information is information of all kinds that is attributable to you in one way or another. When you use our website, we gather and process various information of this nature with your consent. This happens, for example, with general access to content, if you sign up for our newsletter, enter competitions or take part in surveys, or otherwise use our services.
We usually collect and process the following types of information: A unique ID and technical information about your computer, tablet or mobile phone, your IP address, geographical location, as well as which pages you click on (interests). To the extent that you personally give your explicit consent and input the information directly yourself, we also process: Name, telephone number, e-mail, address. This will usually be at the time of filling in a contact form.
What do we use your information for?
We use your information as follows:
To enhance your experience on our website
We constantly try to enhance your experience on our website. For that reason, we use various cookies to track what you do on our website for the purpose of enhancing your user experience.
After your visit, remarketing displays again the services you have shown an interest in on our website. This helps to target advertising in terms of content of interest to you instead of displaying random advertisements.
The processing of your data is based on your consent, cf. GDPR Article 6(1)(a)–(b). You can withdraw your consent at any time by contacting us.
We have taken technical and organisational measures to safeguard against your information being accidentally or unlawfully deleted, published, lost, impaired or falling into the hands of unauthorised persons, being used fraudulently or otherwise being processed contrary to legislation.
Period of storage
Your information will be stored for the length of time permitted by law, and we will delete it when it is no longer required. This period depends on the nature of the information and the reason for storing it. It is therefore not possible to indicate a general time frame for when your information will be deleted.
Passing on information
Data about your use of the website, which advertisements you receive and perhaps click on and geographical location is disclosed to third parties to the extent that this information is known. The information is used to target advertising. Your personal information such as name and e-mail, etc., will only be disclosed if you consent to this. We use data processors only in the EU or in countries that can give your information adequate protection.
You can contact us if you wish to exercise one or more of the above rights. If you wish to complain about our processing of your personal information, you also have the opportunity to contact www.datatilsynet.dk.
The Danish Data Protection Agency
Borgergade 28, 5.
DK-1300 Copenhagen K